“Recently we had need of your professional services, and although it was by no means the biggest job your company tackles, it was still of vital importance to us, involving as it did our most valuable asset.
We would like to sincerely congratulate and commend Foreman R___ and the very fine Crew for such a wonderful effort in carrying out the whole project with such efficiency and professionalism.
The Rig arrived on time, set up promptly and then R___ in his most personable manner proceeded to explain each step of the process and what it would involve . This was then carried out by his Boys with care and complete consideration for all existing features of the site, both inside and out.
The entire Crew were polite at all times, and tried to make this whole experience as stress-free for us as possible, while at the same time carrying out their duties to the very highest of standards that must surely be set by your Company. After the process was completed, they cleaned up the site in a competent and fully organised manner. R___ then made sure we were happy that the whole job had been completed to our satisfaction.
We have no hesitation in expressing to your Company our complete happiness with all aspects of the Rig’s competency, civility and thoroughness.
Please pass on our gratitude to your employees for their undoubted expertise in their profession.”
Barry, Wyrallah, NSW. March 2020
“Just to let you know how much we appreciated the team led by J______ at Abbotsford yesterday. They were all pleasant and helpful giving a pre-arrival call, explanations of the process and clearing up the minimal mess they made at the end. Under J______’s diplomatic, friendly leadership we found them a caring, trustworthy, helpful team. “
Mary, Abbotsford, VIC. March 2020
“Absolutely no hitch yesterday. I even was able to manipulate parking in street to get prime spot for the boys, which got us off to a good start.
The team that were on the job there were most impressive- they worked very well together as a team. They left the place shipshape at the end of the day, which was appreciated.
We did achieve good wall stability, and that was the main objective. The wall is also reasonably straight and level. All in all, the fellows did a very good job.”
Vin, Burnley, VIC. February 2020
“Great to see you on Tuesday and thank you and S____ and the team for the great job on our foundations. We are really happy with everything.”
Jacinta, Spotswood, VIC. February 2020
“The guys turned up early today (after a warning call that I missed) and got stuck in. Couldn’t hope for a more personable and competent team. They did you proud.
We are very happy with the result. All the cracks closed up either a little or a lot. I’m particularly please with the cracks in side the laundry. the attached pics don’t quite do them justice because they have closed markedly.
Chris, Terrey Hills, NSW. January 2020
“Very happy with the works, completion and the handover.
On that note, would like to thank your team for the works completed and assistance during the process in the most professional manner.”
Sasha, Wollongong, NSW. February 2020
“Thanks for the help mate, you can see an improvement just by eye. Once again thanks for all your help over the past 3 months on mums house and the factory. The work carried out and professionalism second to none.”
Mark, Sunshine North, VIC. January 2020
“Thank you so much to all involved.
I cannot praise the guys enough for their work. They were very professional, knowledgeable and kind and when I had to move my car they happily moved the very heavy equipment.
We are very happy with service and results (we can close our toilet door!)
Kyle, Helensvale, QLD. January 2020
“I can only say that we were over satisfied! The professionalism, communication and courteousness from your staff was second to none.
We could not be happier with the finished result and can now finally commence our restoration works with confidence.”
Jasna & Wes, Keilor, VIC. January 2020
“We were very happy with the work done and the approach of the team who came and did it.”
Thomas, Hobart, TAS. December 2019
“Thanks for doing a great job and being on time.”
Leone, Ocean Shores, NSW. December 2019
“Thanks for helping us to fix the foundation problem and the teams was great to work with.”
Jacky, Dannemora, NZ. December 2019
“Great job, please do pass on my thanks to your team. I enjoyed meeting them and having a chat with them.
My neighbours also seemed pleased so a good job!”
Brian, Greenhithe, NZ. November 2019
“A_______ and his team have completed our job and we are really happy with the finished job. A great improvement all round.
A_______ and the team were pure magic. Very professional, efficient and they worked really well together as a team. We are sure they all must be a great asset to the company.
A_______ was very confident and very good communicating and explaining the procedures during the course of the job. When they left, they left the property very tidy almost like they had not been here, and we were amazed to see they even plastered over the drill holes in the driveway pavers. The only signs they had been here were a few cracks in the plaster, paths lifting slightly and a few minor repairs to make in the future.
The end result is amazing and it is so nice to walk through the house with less squeaks in the floorboards.”
PAUL AND SUE, REDWOODTOWN, NZ. OCTOBER 2019
“Just a note to recognise what a great team you have. The three guys who arrived were absolutely super—they were efficient, creative in the face of a few unexpected problems, friendly and tidy. I couldn’t have asked for better.
Please extend my thanks again to them, and to all of you for fostering a solid, customer-facing team.”
Mark, Auckland, NZ. October 2019
“We would like to advise that we were extremely pleased with the service provided by Mainmark. From the first contact with P___, to the updates along the way until the job commenced. The staff who carried out the work today on our premises were very professional and polite. We are more than pleased with the service provided. We were well informed through the whole process as to what was required, and how the work would be performed. We came across Mainmark through a letter box drop and so pleased that we chose your company to proceed with. Thank you to everyone involved for a very professional job. Prompt, efficient and very polite.”
Leahrne, Tralagon, VIC. October 2019
“It was quite amazing to watch and highly successful.
Inside the warehouse used heaps of material to fill the voids and outside minimal.
The Mainmark guy’s are highly skilled & experienced and need to be commended on their professionalism.”
Darren, Claremont, TAS. October 2019
“I would like to make some positive comments about the repair work that was carried out on our house on 16 August 2019.
- The three guys turned up on time as scheduled
- We had meaningful discussions on how the work was to be undertaken and the expected results
- The guys kept me informed on the progress at all times
- They replaced the pavers and any dirt removed
- All rubbish etc was removed and the area was left in the same condition as it was originally
- The repair was a success
It was pleasing having the three of them carry out the work and I would not hesitate recommending your company or using you again
All of you have been a pleasure to deal with”
George, Muswellbrook, NSW. August 2019
“What a great team you have – very competent, efficient and great to deal with. Absolutely amazing to watch them work – M___ was really helpful and explained everything that was being done.
I was a bit nervous about spending such a large amount of money but so happy with what the guys achieved.
I’m sure that all your customers are ‘amazed’ at the technology and the results, but I was also so impressed with the friendly and approachable manner of the whole team. Very professional and a credit to your business.”
Skye, Moonah, TAS. July 2019
“Everyone I’ve dealt with from Mainmark – Receptionists through to S__, have been nothing but amazing.
The three young gentlemen that were here on the 10th July were fantastic, they walked me through everything they were going to do, again once they had started and then at the end.
Unfortunately, they were unable to close all the gaps (without causing further structural damage), completely, however they offered solutions on how best we could.
I’ve completely understood the process from start to finish.
Thank you everyone.”
Julia, Sunbury, VIC. July 2019
“From the moment we first contacted Mainmark, they have been an absolute pleasure to work with. A highly skilled, professional, friendly and knowledgeable team from marketing and sales right through to the personnel on site reassuring us at every step of the way, going the extra mile from the outset together with negotiating and coordinating with the Insurance Company. I also can’t praise the men on site enough for their meticulous attention to detail and attitude in appalling weather conditions. Moving a 5 ton + chimney 170 mms without any cracking in a few hours. A miracle!
Thank you J—- and all at Mainmark.”
Andy, Warkworth, NZ. June 2019
“Thanks very much to your guys who came as planned on Tuesday and worked very thoroughly and efficiently to get the job done. It wasn’t possible to make the floor perfectly flat but it’s as good as we could have expected and I am pleased with the results. Your guys were very professional & personable; would you please pass on my thanks top them for a job well done. I reckon it’s been worth the wait.
Exceptional value for the results achieved.”
Malcolm, Mission Bay, NZ. May 2019
“I am writing to say that we are delighted at the result achieved on the job at our property today. We were hugely impressed with your team of D—–, N— and G—: their professionalism, commitment to the task, smooth interworking, and the way they interacted with us could not have been faulted. I think you are very lucky to have such committed staff. You yourself were also a model with whom to deal. Straightforward, fast in response, open about difficulties, never impatient with dumb questions. Feel free to use me as an example of a very satisfied client.”
Brian, Red Hill, ACT. May 2019
“Further thanks and I am very happy to advocate your services and do anything to assist in referring clients in the area. Happy to make any recommendations on Mainmark’s behalf.”
Mick, Newport, NSW. May 2019
“I would like to take this opportunity to thank you for the incredible job that was carried out at our house this month. Special thanks to S_____, R___ and the rest of the site team for their efforts in executing such a neat and tidy project. From the early planning stages to the finished product, the overall results are amazing!
I will be sure to promote Mainmarks services and capabilities in the future.”
Tristan, Warner, QLD. May 2019
“I really appreciate the great service offered by you, J___ and the rest of Mainmark staff. You guys are awesome! I would not hesitate to recommend Mainmark to anyone who had similar issues.”
Moran, Auckland, NZ. May 2019
“A job very well done here. Three more personable employees would be hard to find. They were so professional to deal with. Your company should be celebrating such positive interactions with customers. Overall attention to detail and the clean up are greatly appreciated too.
Your interactions have been very positive and professional as well. Thanks, in particular for your patience with our tricky access. All was fine in the end. “
David, Bowan Park, NSW. May 2019
“Excellent service and result. I recommend your company highly.”
David, Garden Suburb, NSW. April 2019
“It’s fantastic to work with such professionals who go above and beyond for their clients. Going through multiple tradies across South East QLD has been a mixed bag at best. For M___ to show up on time, submit a quote in record time and have a friendly manner throughout is as rare as hens teeth – Thank you!!!”
Grant, Perwillowen, QLD. April 2019
“On behalf of the Council I would like to personal thank you and your team for a very professional job, from our initial phone conversation to our first site meeting and then the completion of the job, nothing was a problem your team answered every question about your product, the way to works etc the site was left clean and tidy. Again, thank you.”
Terry, Falls Creek, NSW. April 2019
“Happy with how the job went and wanted to give special praise to the operations team who completed the job as they were very professional and a pleasure to deal with.”
Colin, St Andrews, NSW. March 2019
“Please pass on my thanks and appreciation to everyone for the work carried out today. It was a real pleasure to meet them all, and a joy to have them on site.
When the crew arrived, this happy, confident team, who jumped into action. All presented and acted in a very professional way, freely interacted, willingly explained anything asked of them.
I would happily wait any length of time. I can, without reservation, recommend, the whole process.”
Rod, Rothwell, QLD. March 2019
“I’m pleased to recommend Mainmark, who recently did some groundwork engineering for me. They were technically capable in a field where there are not many operatives in this country and, in addition, they were considerate and thorough. The Company went beyond their original brief to deliver the best possible service. Thank you.”
Alan, Puhoi Orewa, North Island, NZ. March 2019
“I’d like to take this opportunity to thank P______, who initiated the process and dealt with me most patiently to resolve my problem. He has my warmest gratitude. As do P____ and L___ who were very professional and pleasant to deal with. Their advice is greatly appreciated.”
Marisa, Footscray, VIC. March 2019
“I just thought I would give you some feed back regarding my site inspection from S__. It’s really nice to have a service person come to your home and demonstrate a level of professionalism, understanding and genuine interest.
I was extremely happy with the way S__ dealt with my inquiry. He explained the entire procedure thoroughly and simply with great knowledge. He was friendly and totally approachable, and answered all my questions. He is definitely an asset to your business.”
Helen, Bendigo, VIC. March 2019
“This is just a short note to thank you and all others associated with Mainmark’s work at this address. All aspects of the work were handled most professionally and politely and, so far at least (only a week has elapsed), the work has been utterly successful. Doors that were difficult now shut easily (with one exception, which can be quite easily fixed) and cracks that were noticeable have almost disappeared.
My wife and I thank you for the work, and you and all the team members for the way it was handled.”
Anthony, Ringwood, VIC. February 2019
“I was most impressed with the three lovely men who came to lift my conservatory. They were quick, efficient, & most pleasant. I am truly sorry that they had to put up with a somewhat aggressive neighbour, whom I think they dealt with very diplomatically.
I was also sorry that they had so much trouble leaving the property, however, their efforts to remedy the situation were much appreciated by both myself & the lady whose property was affected. A huge thank you to them.
I am thrilled with the work – windows & a door that actually lock! I certainly won’t hesitate to recommend Mainmark. Men who cleaned up !!!!! A huge thank you to all concerned.”
Carole, Auckland, NZ. December 2018
“Many thanks for taking a huge weight off my shoulders your 3 man team were thorough gentlemen and I would recommend your service to anyone with a subsidence problem.”
Alan, Palmerston North, North Island, NZ. October 2018
“It took me quite a while to process through the problem I had with my 10-year-old brick veneer home and how I was going to deal with it. The concrete slab had sunk some 33mm right across the back of the home. The jagged gap in both side walls of the house looked dangerous and ugly. The problem to me made the house unsaleable. We live in a small country town some 3 hours from Perth to compound the problem. Local builders either said they couldn’t do anything or it was such a huge, time-consuming job with an astronomical price. A builder who declined the job said he had seen an advertisement in the newspaper about a company called Mainmark that had experience in this kind of problem.
From the moment I contacted Mainmark, I was made to feel at ease. The clear advice, instructions and time frames were understandable and lived up to. They arrived on time, knew exactly what they were doing, using high tech laser equipment. Drilling the many, many 2-3 metre deep injection holes and then precisely pumping the product in such a controlled way that just lifted the house back to where it was in the first place. That huge 33 mm gap in the brickwork became a fine hairline crack. This was all done at a fraction of the cost of the traditional rebuild. They completed this what I thought was a mammoth task in three and a half hours and left no debris, the clean-up was perfect. If you have read this you will know that I am very, very happy with their work and expertise. Highly recommended.”
Langley, Merredin, WA. October 2018
“I am extremely impressed with the services you have provided and how well the quoted product worked.
As this is the first time I’ve ever seen these methods, to be honest I was actually quite surprised how quickly the building was lifted while injecting , and that you can physically see the wall cracks closing by eye.”
Mason, Building Services Site Manager, Northmead, NSW. October 2018
“Once again Mainmark have completed a very professional job. Very easy to work with, very professionally run with a very good crew.
All stages of the work went very smoothly indeed, with the commitment to good customer service most visible.
Well done to all…thank you.”
Scott, Sunshine Coast, QLD. October 2018
“Please thank the guys that raised my house today, they were prompt, efficient and very professional.
Thanks to you also for your very professional help explaining the process to us.”
Ed, Whakatne, NZ. September 2018
“I consider that they did an excellent job and performed in a very professional manner.”
Bruce, Bondi, NSW. September 2018
“I was delighted with your staff who were on site yesterday. They thought about the job before they started, got on with it and contributed to managing the risks working in a petrochemical tank farm.
I have no trouble recommending them and Mainmark in the future.”
Phill, Rotorua, North Island. September 2018
“I am just writing this note to let you know how happy we are with the finished job done on our house in Gootchie Qld. The service provided by the men i.e. T__, J___ & M__ that you sent to do the job were just wonderful, I have never had such well mannered and considerate tradespeople here before in my life. They are a credit to your Company and I just thought you should be made aware of this, if you didn’t already know.
Thanking you once again for your excellent service.”
Jeanne, Gootchie, QLD. September 2018
“May I say how delighted I was with the process that occurred at my house on Monday. All the guys were polite and efficient and the Foreman was diligent in taking the time to explain what was going on.”
Elizabeth, Hyde Park, SA. August 2018
“Sorry to be late but I just wanted to thank you and your Team who came and raised my path slabs. That composite is remarkable stuff. I was amazed at how it lifted those slabs.”
Tony, Mount Eden, Auckland, NZ. August 2018
“Job done and a fantastic result was achieved. Credit to your team, they did an amazing job.”
Adam, Tempe, NSW. August 2018
“Been around and checked out all the work at the weekend – a great job done.
Again, thanks for a job well done, its all looking a lot tidier.”
Peter, Auckland, New Zealand. July 2018
“Job well done considering the problems with the building. Very satisfied with job done by Mainmark Ground Engineering, the team did an excellent job. Well done.”
Greg, Alexandra, New Zealand. July 2018
“Thank you all for the excellent work, and for being so accomodating, very much appreciated. I will certainly recommend your services.”
Catia, Titirangi, Auckland, NZ. July 2018
“I’m happy with the work the boys did, they did a stellar job and kept the site clean. Thank you very much for your assistance and for the promptness of the works.”
Catia, New Lynn, Auckland, NZ. June 2018
“Thank you all for professional service. The main cracks are now closed. I will eliminate potential causes in the coming weeks. I advertised for my neighbour who came in this afternoon to check. They also have similar issues at their property. I gave them your brochure and contact details.”
Marcelo, Karana Downs, QLD. June 2018
“Thanks again to the Mainmark team, the slabs look amazing and the underpinning will prevent any further deterioration.”
Mathew, Carlton, NSW. May 2018
“Thanks for arranging the work. The parking area is very good and the front entrance improved.”
Val, New Lynn, Auckland, NZ. May 2018
“Thanks again to S____, and the guys who came and did the job, we are very happy with the work they did.”
Katrina, Greta, VIC. May 2018
“Would you please pass on our thanks to all involved with our home repairs. We are very grateful and impressed with the dealings we have had with your company. Please also thank the men on the job at our home. They were courteous, friendly and professional and a great advertisement for your business.”
Jan, Warrnambool, VIC. May 2018
“I would like to thank you for assistance, it was very much appreciated and your worker were very helpful and professional in their work.”
Jo, Cootamundra, NSW. April 2018
“I’m very happy with your crew today. What top blokes they are, very professional and hard working. Went hard with no breaks from the moment they arrived and set up to the finish and the clean up after. All 3 guys knew exactly what they needed to do and got on with it. I’m really happy not only with their work and work ethic but also their awesome jovial but professional attitude. Answering any questions I had throughout the process. What great customer service. Mainmark is lucky to have such a great team out there doing them proud.”
Todd, Waiuku, North Island. April 2018
“M_______, M___ and I just want to formally voce our most sincere thanks and gratitude to A_____, D___ and A___ for what they have done for us. It is truly unbelievable what they have been able to achieve. What we had as a nightmare two days ago now looks like a cake walk. Wall that I thought would need to be Regibbed is no longer the case, It truly is remarkable. M_______ has the house back to normal already this morning, No mess Charlie’s those guys.. WE are so pleased we offered to accommodate them it was such a pleasure having them, I am pretty sure they enjoyed it. They reckoned it was more like a holiday Job. They are all welcome back anytime. Just hope they all had enough to eat? but I don’t think you will hear any complaints on that front C____. Please formally pass on our gratitude to the Boys.”
Merv, Hawkes Bay, North Island. April 2018
“We wish to convey our gratitude to you and Mainmark for the work carried out on the repairs to our home. The Mainmark personnel performing the works were polite and courteous and carried out the works in a very professional manner. A special mention to the work supervisor. He was excellent in the way he communicated with us, detailing the process, taking time to explain the reasons and implications of each step of the repair and answering any questions we asked. We were particularly impressed with how the guys finished the works and cleaned up afterwards. The works were non-intrusive with minimal disturbance inside and outside the home. The end result was very satisfactory with a number of major cracks, both internal and external, closing up significantly. A number of doors and windows that were previously sticking are now free to open and close. We understand Mainmark recommends that we should allow for a period of 3 months before carrying out the final repairs to the visible internal and external cracks.”
George & Margaret, Churchill, VIC. March 2018
“Great crew, very respectful of my home and property, also explained things really clearly and so easy to get along with.”
Josie, Kaikoura, NZ. March 2018
“Thank you for making this process as stressless as possible. Your professionalism has been amazing.”
Sandra, Belfast, Christchurch. March 2018
“Just wanted to tell you how happy we are with the repairs at our property. The lift was better than we expected and the internal wall jacked back into place (moving some 60mm horizontally at the ceiling level) better than we could have hoped for. The crew were fantastic, very thoughtful, efficient and polite – could not have asked for a better result. Together with your expert advice we now have the confidence to continue the project.”
Greg & Lynne, Swansea, NSW. March 2018
“Thank you for Mainmark’s work at our property. A___ and the boys did a magnificent job and our house has never looked better. M___ and his boys also did a great job. All work carried out was done very professionally which was great.”
Darren, Cheltenham, VIC. January 2018
“P____, J___ and A___ did an amazing job. Our home now sits level! In fact some parts of the slab are now 48 mm higher than they were, so you can see that our home needed much correction. The crew took much care in getting the levelling exact as possible while being careful to monitor cracking. Beside the inevitable plaster cornice cracks there was no house damage resulting from such an extensive levelling. This is because the crew took much care. The crew left the site tidy also and were a pleasure to deal with, taking time to answer my questions and explain exactly what they were doing. I would highly recommend this crew.”
Glenn, Algester, QLD. January 2018
“Thank you very much for an excellent service. I am sure to recommend you to others.”
Paula, Fairfield East, NSW. January 2018
“I would like to mention at this point that ALL the staff of Mainmark from I___ – Project Manager, F___ – Site Supervisor, through to all the Staff on Site – a big thanks – they have been outstanding from the get go – nothing was a problem and they were incredibly cooperative and worked at a great pace (including one Sat/Sun 7 day week), to get the project finished by Fri 22nd Dec. This has enabled K___ Ltd to do crucial work over the Xmas period and stay on schedule.”
Bruce, Christchurch, NZ. January 2018
“Quick note to say thank-you for N___’s work on site yesterday. It ended up being a very long. N___ happily continued to work on well past a reasonable hour without complaint. I particularly appreciated this given the uncomfortable and difficult site conditions (heat, humidity and rain, not to mention the very thick ballast and asphalt).”
Dugald, Hawthorn East, VIC. November 2017
“Fantastic job yesterday by D___, A___ and P___. They were very professional, friendly and kept us informed about what they were doing. They did a great job being careful not to stress the floor too much in one spot as it wasn’t reinforced and left the place clean and tidy, and grouted the holes and even the main crack in the slab too-Great job. It was amazing to see the slab come up and meet the floor plate and have the doors fit again. Thanks for a great job-your team are a real credit to your company. Thanks for all your organising too and keeping in touch, it all went so smoothly. Thanks once again.”
Julie, Paraparaumu, NZ. November 2017
“I just want to say how delighted I am with the results of the job yesterday and what a great crew the guys were. I could not have asked for anything more which is not always the case when dealing with this sort of “men’s work”. Thank you so much for the great organisation and a fabulous team!”
Judy, Waikanae, NZ. November 2017
“I must say you men on site were fantastic and they did a great job, very efficient tidy and fast. I know that we will be using you guys again – so thanks for that.”
Peter, Woolloongabba, QLD. October 2017
“We are delighted with the work done on Tuesday, amazing to hear our house creaking as it moved upwards. The cracks in the walls, ceilings and cornices have closed, our internal doors now stay open without having to wedge them. The three young men, P___, C___ and L___, were hard-working, professional, polite and friendly.”
Alan & Maria, Kanahooka, NSW. October 2017
“I hope you’re well. I just wanted to shoot through a quick note to say thanks to your workers who completed the foundation works on Tuesday morning. They were lovely and did a fantastic job – no issues at all!
Thanks also for the fantastic job done by you and your team. A___ was fantastic, the installers were brilliant and we are really happy with the end results.”
Justine, Warrandyte, VIC. September 2017
“The guys were really great and J_____ lead the team really well and made a genuine effort to make sure nothing else became stressed or unsettled during the works. Thanks to the whole team for their work.”
Justin, Devonport, TAS. September 2017
“I am writing to thank you for the quality of service provided by Mainmark. We sincerely appreciate your efficient, gracious customer service and the level of detail you have demonstrated on our project and your staff are a great group of people. Once again thank you.”
Tom, Braeside, VIC. September 2017
“Absolutely delighted with work. Team very considerate, great team nothing was a problem. Kept us informed all the way.”
Barry, Kaikoura, Christchurch, NZ. September 2017
“Hi C___ and his crew were wonderful. They were polite and professional. The job went smoothly using the prescribed amount of polymer resin. I have high praise for your company and its employees. Thank you.”
Phil, Normanhurst, NSW. August 2017
“Hello E___, I am writing to tell you how pleased we are with the repairs your firm carried out to a section of our concrete drive. Your team did a great job, produced an excellent result with the concrete slab lifted back to original levels. This has cured a problem that has worried us for years! We also thank you for the extra work done with drainage channel and in the clothes line area. Thank you for your advice and help – much appreciated.”
Peter, Herne Bay, NZ. August 2017
“S___, Just letting you know that your team completed our slab lift … and all went well. Thank you for organising our lift and please thank the team that did the job. They did a great job. Efficient and professional.”
Theresa, Yagoona, NSW. August 2017
“E___, Just wanted to thank yourself, D___ and his crew for your work this morning. It’s been such a relief to see everything lining up, definitely a massive weight off our minds. We know we’re only a small job compared to some of the ones you must do, so we are really thankful you accepted our job. Great bunch of guys, pleasure to meet you all.”
Cee and Ali, Auckland, NZ. August 2017
“Please accept our sincerest of thanks and gratitude for the service that your company has provided our family. We are especially grateful for the absolute outstanding performance and customer focus of all members of your team that we have had the good fortune to interact with. A___, M___, J___ and S___ provided the highest level of service possible ensuring that our experience with your company was a pleasant one.
After experiencing many years of disappointments resulting in a very long drawn out process filled with lots of emotion with our home your company has dedicated itself to exceeding our expectations and accomplishing exactly that through the excellence of your product and the professionalism, attitude and performance of every one your company’s employees. We are extremely pleased with the entire process. Each of these individuals did their job with skill and obvious pride. Their professionalism; ability and attitude are not only a credit to each of them but also an absolute credit to Mainmark.”
Ian and Monique, Pine Creek, QLD. July 2017
“Great guys. Very professional and great workers.”
Matt, Christchurch, NZ. June 2017
“Communication fantastic. Level of care taken fantastic. Very happy – seamless process – great result all round.”
Murray, Christchurch, NZ. June 2017
“We have been extremely impressed with the outcomes of the work we requested. Thank you to all in the Mainmark team. We appreciate all that the team has done to not only assess our property and provide a recommended plan of action to address the ground movement issues at our property, but in the way the team has worked to meet our requirements.”
Peter, Wantima South, VIC. May 2017
“Just a quick message to say thanks for quoting and scheduling the job so quickly, really appreciate it. The guys did a great job and were very professional.”
Phil, Christchurch, NZ. May 2017
“We really enjoyed working with you. It was a very well managed project where all aspects of work were timely coordinated. Your onsite team was delight to work with. Thanks for excellent customer service.”
Abdus, Rockhampton, QLD. May 2017
“As discussed in our phone conversation can you please pass on my thanks to the Mainmark team for a professional, well organised and tidy job. M___ and his team were courteous, polite, explained the application very well and provided regular updates throughout the process. I would have no hesitation in recommending them to any potential clients.”
Nicole, Kalgoorlie, WA. May 2017
“I have been extremely happy with all Mainmark staff that I have dealt with. Firstly yourself you were very helpful and courtesy in your dealing with me and I say thank you. C____ and P__ took me through all the procedures and answered all my question helpfully and patiently. J_____, M______ and L____ who completed my job today were were marvellous they were courteous, helpful and knowledgeable, nothing was a trouble to them. I am not in the habit of either complaining for praising but in the case of Mainmark I very big thank you, and a sincere thank you to all the staff that I have dealt with.”
Susan, Northcote, VIC. May 2017
“A big thank-you to your company’s services in stabalising the footings of my home. We were able to close doors in 2 of the rooms affected by the movement the following day. So a big thank you to E_____, K_____ and the 3 guys who attended on Saturday and did the actual injection work.”
Joanne, Mundaring, WA. May 2017
“The rectification went well and the guys that did the job were great. Cannot praise them enough.”
Ross, Baulkham Hills, NSW. May 2017
“We recently had our property at Omori re-levelled and I am writing to commend your staff on an excellent result. I would particular like to compliment E___ for the professional way he handled all communications with me. I don’t live at the property, haven’t met R______ and all our communications were handled by phone and text. From the outset E___ was sympathetic to my concerns about the property, explained the process clearly, followed up all phone calls and emails quickly and professionally, and was a pleasure to deal with. In short he gave me the confidence to proceed with the work, with little hesitation. I would highly recommend Mainmark, and in particular E___, to anyone contemplating having the same work done. He is a credit to your business Thanks for a job well done.”
Wayne, Omori, NZ. May 2017
“Work was very well managed – great care takers to make sure no damage and cleaned up so you wouldn’t know they were there – great work.”
Shaun, Christchurch, NZ. Apr 2017
“I just wanted to pass on my thanks for the great work P___ and the team have achieved at Patterson Lakes. These jobs were particularly difficult due to the existing floor levels, occupant’s furniture and electric floor heating. I am really grateful for the care P___ took in not damaging any bathrooms, sewers, floor heating and also for adjusting the front sunrooms which have been a big hassle in the past. The improvements to the floor levels are impressive and I look forward to seeing P___ on the next job (whenever that may be).”
Matthew, Patterson Lakes, VIC. Apr 2017
“Your team arrived and completed the work with great result. Really nice guys explaining the process as they went, a most interesting technology. Thanks for all the help, you made the whole job straightforward.”
Jim, St Johns, NZ. March 2017
“Punctuality, professionalism and attention to detail defined the three team members who completed the task in a ‘well oiled’ systematic fashion. All questions we had about the process were described to us in terms we could understand, making the task not just practical but fascinating as well. As specialised tradesmen, the ‘team’ were a pleasure to have on our property and we would highly recommend both the process and this Mainmark ‘team’ to anyone who needs to undertake a repair that requires this process.”
Glen, Gisborne, NZ. March 2017
“Great service, very tidy and efficient. 100% confident in the report. Neat team of guys.”
Steven, Cashmere, NZ. March 2017
“Excellent result. Very Happy.”
Scanlan, Parklands, NZ. March 2017
“Excellent job. Great guys and very professional.”
David, Woolstone, NZ. March 2017
“I would like to take this opportunity to thank you and your staff. The project could have seriously impacted upon the business of the motel. Your solution to the structural problem of the pool slab resulted in a minimal intrusion to the business. The works were completed as per your stated timelines and your consideration of the guests as to when to commence and complete the works was greatly appreciated. You and your staff were both professional and polite, you left the site in pristine condition without a single drop of product to be found. Thank you for your prompt and professional work.”
Helen, Burwood, VIC. February 2017
“Thanks to Mainmark for the job of stabilising our house. From the first meeting with E___ to the actual work done, we found all of the crew friendly and professional.”
Bev and Theo, Kelmscott, WA. January 2017
“Thanks to the Mainmark crew for a job well done. Everyone was very professional, friendly and efficient, and we are very pleased with the results. We would be happy to recommend your company to other people.”
Chris & Peter, Perth, WA. January 2017
“The guys were all great, highly recommend them as a team.”
Cindy, Kallangur, QLD. January 2017
“A great job done by a very professional team of friendly guys, a job which surpassed my expectations of nearly perfectly level. Very pleased. THANK YOU.”
Graham, Auckland, NZ. November 2016
“We would like to thank your staff for their professional and friendly attitude. They are truly an asset to your company. Would you please pass on our thanks to G___ and his co-worker.”
Bob and Judy, Goulburn, NSW. November 2016
“Hi S___, Thank you for getting everything organised for me. The guys turned up promptly advised on details, listened to my input and got the job done. Please pass on my thanks to all the team involved.”
Justin, East Maitland, NSW. November 2016
“Hi E___, just a short note to express our delight at the work you and your team have completed. We have lived with the issues in the our foundations and house floor slab for many years. When we first had you visit our home and you said you could repair the issues, we were overwhelmed. At last someone who could fix our problems. Your team who came on the appointed days was great to deal with. We are now facing a bright future without the problems we have had for years. Please pass this note on your Management Team.”
John, Auckland, NZ. November 2016
“Hi A___, a brief note to thank you and your Mainmark team for a job well done this afternoon. Your team of S___ (from Queensland) and his off sider arrived at our house earlier today to lift and level our veranda slab. They were very punctual, polite, courteous and very professional. They listened to our comments regarding what we hoped to achieve with the slab, gave us good practical advice about what was achievable and kept us informed on the progress of the work and when it was best to stop lifting the slab. The end result is that we have got the slab lifted and re-aligned exactly as we were expecting. In short, a most satisfactory outcome. So please, pass on our thanks to your team for a job well done and our thanks to you for arranging it all so promptly for us.”
Doug and Cathryn, Glen Waverley, VIC. November 2016
“Hi T___, I am very happy with the outcome…It is a fascinating process that really works! Great job, great process and top people. M___ especially is impressive and caring. With thanks to G___ for his analysis and recommendations.”
Richard, Newport, NSW. October 2016
“Hi R___, just letting you know that I am happy with the result and the way your boys did the job. I would recommend your company to anyone. Thanks for a great job.”
Terry, Gleneagle, QLD. October 2016
“Thanks again for the timely manner from my initial contact to underpinning, it was incredibly stress free. Also just wanted to say everyone I dealt with are a real asset to your team and brand name. They were awesome to deal with and incredibly helpful. I would happily recommend you to anyone needing underpinning.”
Zena, Wynnum West, QLD. October 2016
“Just a note to send compliments to both M___ and D___ on the excellence of their professional attitude and the high quality of their service to me whilst improving my pathway. I highly recommend them to all in the field and to anyone seeking similar corrective works.”
Anne, Hunters Hill, NSW. September 2016
“A very pleasing job! 2 blocks of 3, 3 story units which had previously settled approximately 120mm and been written off have been brought back to level using JOG.”
Colin, Christchurch Central, NZ. September 2016
“Just writing to say thank you for the professional work done on our house. Your workers were very polite and professional. If you ever want a reference for someone thinking of having this procedure done do not hesitate to give them our contact details. Once again thank you.”
Kaye, Bundoora, VIC. September 2016
“Just wanted to thank you so much for arranging M___ to come to look at the above property and the problem I had with a leaning wall. I just wanted to let you know that although my wall problem was unable to be repaired and I will need a new wall, M___ is an absolute credit and such a great asset to Mainmark, not only is a thoroughly professional man but charming and so helpful. So thank you for arranging for him to help me with my problem, it was an absolute pleasure meeting and dealing with him and will certainly be recommending Mainmark. Thanks again.”
Maxine, Isle of Capri, QLD. September 2016
“I would also like to take this opportunity to thank you for a very professional job carried out by your employees.
The three of them were courteous, knowledgeable and professional on all levels and I would have no hesitation in recommending your company to others.”
Mark, Frankston South, VIC. August 2016
“Thank you for your teams’ professional and efficient work methods on site last week. I have been commended on Mainmark’s attention to detail with regard to safety on site. So once again, we appreciate the way in which Mainmark conducted their operation on site.”
Doug, NSW. August 2016
“The team at Mainmark Ground Engineering NZ did a brilliant job with leveling our two story home. Their processes made a significant difference on our previously jammed windows and doors which are now realigned. It was great to have the process explained and to watch the foundation lift. Big appreciation for the lovely Mainmark team who ensured the best possible outcome for us; very happy with the results!”
Allie, Wellington, NZ. August 2016
“Hi E___, Just to let you know the work went really well. Looks like the wall went up 4mm – and some of the cracks have closed up already which is great. Please pass on regards to M___ and the team – they were very thorough and professional. You mentioned before that you had some contacts that could help us install the H___ / H___ system on some of the cracks on the outside of the house – would you mind sending them through so we can get some quotes to get that work started.”
Rob, Erskineville, NSW. July 2016
“Hi D___, I meant to say your guys did a great job. They were very professional and explained what they were doing and what they had achieved. We are currently having the deck replaced so hopefully we will be all sorted soon! Thanks again.”
Margaret, Auckland, NZ. July 2016
“Hi M___, I am very happy at this stage. Everything seemed to go very much as you had described and my wall pretty much back in place with nil adverse consequences. I would like to say thank you to the Mainmark team. The guys today were: On time; Thoughtful; Thorough; Careful; Consultative; Open; Tidy; and just a great work crew to have on site. I enjoyed interacting with them, and thank you for suggestion to be around while the job progressed. I particularly appreciated the way the guys let me know “if they went any further at one stage” that “the side door to my garage would no longer close freely” due to differential movement, and responded positively to my guidance to continue. I had the door off its hinges and planed to suit within 15 minutes of the crew leaving site, so no dramas from my perspective and very happy to have the extra mm of re-alignment.”
Peter, Park Orchards, VIC. July 2016
“I am writing to thank you for the job last Saturday at the above address. The job was a great success, whilst your guys were injecting the foam I applied sideways pressure with an acrow prop across the opening, the result is an almost perfectly aligned brick wall. I was very impressed with the Mainmark team they were on time, courteous and efficient, in fact the whole experience was very positive. The fact that you offered to do the job at no cost to us was a surprise and greatly appreciated we have no hesitation in recommending Mainmark to anyone with similar problems. Thanks again to you both.”
Alan, Armidale, NSW. July 2016
“Good afternoon M___, just a quick email to express our appreciation of the professionalism of P___ and the boys at Merrindale Drive site on Wednesday. The job was completed with minimum fuss and a great outcome.”
Glenn, Bayswater North, VIC. July 2016
“I am very happy with the result and we can see physical results upstairs (a window which used to jam no longer does so, a sliding door with difficult locking is now working smoothly). Both the pre-job briefing and after-job debrief were clear and understandable to the layman (me). Your people presented themselves in a very professional manner and are a credit to Mainmark.”
Colin and Val, Auckland, NZ. June 2016
“I would like to thanks S___, S___ and K___ for the wonderful job they completed at my property yesterday. I am very happy with the understanding and reassurance they shown.”
Marvis, Casterton, VIC. May 2016
“I would like to thank all your team for a most professional job. T___ has been exemplary in his management of the job and the installation team were absolutely fantastic, professional, courteous, on time and a delight to deal with and most important the results was excellent. S___ was excellent, as was the whole team. Thanks for a great job.”
Wayne, Mona Vale, NSW. May 2016
“We were very impressed with P___’s professional attitude to his job, he included us in the process from beginning to end explaining what was happening as it happened. He and his crew were prompt and left our house as they found it. We are more than happy with the result and we are now going to pass on your company name to a friend who is having the same problem with their house.”
Anne, Fitzroy North, VIC. May 2016
“The work appears to have gone without a hitch and I have been impressed with their willingness to work as a team… The product has definitely raised the home and many doors and windows now appear level.”
Glenda, Auckland, NZ. April 2016
“I was very impressed with the friendly and helpful attitude that P___ and the team shown to myself and my son. They were quite willing to explain how it would work and progress, and this helped minimise my worries over the problem I had. I think the company should be very proud to have guys like these working and representing it.”
Graham, Hobart, TAS. April 2016
“Thanks so much for the great work done by D___ and his crew on this job. We are very grateful for their efforts.”
Peter and Moya, Auckland, NZ. March 2016
“A very interesting and efficient process. I enjoyed talking to your friendly team!”
Terry, Wellington, NZ. March 2016
“I know from chatting to the guys on site that they did all they could. The way they conducted themselves during their entire visit is a real credit to Mainmark. Thanks again.”
Vaughan, Wellington, NZ. March 2016
“Thank you for your help. I would like to say the job looks as though it worked well. The team of S___, P___ & P___ really worked well together, they were always checking & double checking the lift. The main cracks have now really closed up. The team really looked after the house and explained everything they were doing (maybe because I was being a real sticky beak). Thank you for a team effort.”
Max, Blackburn North, VIC. March 2016
“Things went according to plan yesterday. I am very happy with the result. Your staff were great, very professional and helpful.”
Andrew, Forrest Hill, NZ. February 2016
“I would like to say that I was very pleased with your organisation. Everyone I came into contact with was lovely. Communication was clear and people arrived when they said they would. I can now (again) open my front door!.”
Caroline, Beauty Point, TAS. January 2016
“Just a note to advise how delighted I am with what has been achieved by your Mainmark Ground Engineering system at my premises. I was a little skeptical while researching the company and the claims of the performance of the product however having now witnessed the procedure and been engaged in the process I am well and truly converted.
As discussed I built this house back in the late 70’s and went to a lot of bother with both the foundations and the floor slab and was somewhat surprised at the fall in the slab even accepting that we have had some extremely dry years during the 90’s and well up to the current period. Mind you I have never seen it as dry as it currently is.
During my consideration of what was my best plan of attack I spoke to many persons and researched a lot of options before settling on the Mainmark system. Even while talking to you during your site inspection, I was naive to just how simple the process is and the degree of control you have over the injection. At the end of the day it was great to see the house return to the present position. Remedial works by follow up trades which I am about to employ have been reduced considerably. Your team have brought doors and windows back into place without so much as a hammer blow, quite remarkable. Cracks that were a concern have been almost eliminated, you have saved me kilograms of plaster filling product. Some cracks will now require only a coat of paint. I am impressed.
However I need to mention the Mainmark crew and from yourself P___, and through all of P___, A___, S___, A___ and your radar fellow C___, the professional approach to achieving the desired outcome was evident in all that was undertaken. It was a pleasure to see them all work together and see the premises returned to close to what tit was back when construction was completed 35 years ago. Please pass on my thanks to all of your crew. I thank you heartily for was has been achieved.”
Alan, Riddells Creek, VIC. January 2016
“I am very happy with the outcome, the guys have done an awesome job. My wife and I are very pleased with the job and will recommend Mainmark to friends and family. Thanks and Merry Xmas.”
Ross, Huntly, NZ. December 2015
“The work done was superb – and the finishing so well done that my wife initially thought your guys had not been there that day. Excellent work and a relief for us to have it done.”
Graeme, Auckland, NZ. December 2015
“I would like to thank Mainmark Ground Engineering for the re-levelling job they did for my house. The final result was excellent with the slab being levelled within 16mm – maximum out of level compared to 100mm out of level before work proceeded. I was impressed with the system in that it consolidated the ground down to 2.5m under the slab, making the house a lot more earthquake resistant for the future. Apart from technical attributes of the system, I appreciated the minimal damage to the house and surrounding, and that we did not have to lift up the specialist floor coverings such as the timber flooring and cork tiles, and yet were still able to level these areas by drilling in at an angle. Please thank the team involved.”
Bob, Christchurch, NZ. November 2015
“We live in a lovely twenties heritage building which was in need of considerable remediation. ‘Cracks’ have long been the talking point of this building and many approaches have been taken without a great deal of permanent success. Conventional attempts had been lacking in their ability to fix the problem without prospective major damage to the interiors of our homes and without introducing the problem of differential settlement of walls across the building. Floors are a mixture of timber and in my case, terrazzo which had been hand-laid by my late father. As we may well have lost this active legacy of my father’s artistry, it was very important for me that a solution could be found that did not endanger the viability of this floor.
Uretek proposed a clever solution via PowerPiles that enabled us to breach this problem and retain our love of the place. We were very happy and relieved that this work has now been done and has effectively saved our floors, along with returning our walls to level. The process was systematic and controlled and it was a pleasure dealing with J____, D_____ and the team in getting this big job done. As an owner within a heritage apartment block, I cannot stress enough, the new lease of life Uretek has allowed our building to have. It can continue to stand proudly as an original icon within its glorious Elwood setting.”
Janice, Elwood, VIC. October 2015
“Just writing to let you know how pleased we are with Mainmark’s efforts in levelling of our garage. It has been a successful job with little disruption to ourselves (saved me completely cleaning out my “busy garage”). Also the team, M____ and S____ were all good to work with, doing a good job, good to communicate with, helpful and cleaned up well, thanks. Also S___ is good to work with and has a commitment to “sort out problems”, well done.”
Marlene & Don, Christchurch, NZ. September 2015
“I really enjoyed working with Mainmark and will not hesitate to work with you again or recommend you to someone who has a similar problem.”
Kevin, Auckland, NZ. July 2015
“Thanks again for all your help. You and your team have been really wonderful. Very much appreciated.”
Jeanette, Auckland, NZ. June 2015
“Thanks to the Uretek team for doing an excellent job in re-adjusting our pillar. We are now, after sometime, able to close our pedestrian gate, making us and our home safe and secure finally again. Many have tried to fix our problem with no success. A___, M___ and his team have all been fantastic. A___’s professionalism, attention to detail and communication throughout were outstanding. M___ and his team were excellent with the work they performed. M___ discussed every aspect of the process as it was being done, how it was going and the progress they were making. There was also no mess left, the area cleaned and tidy, which is very much appreciated. I cannot speak highly enough of the Uretek team and product, and have no hesitation in recommending Uretek to our families and friends. Thanks again guys for the great work you did.”
Russell, Melbourne, VIC. February 2015
“It is a breath of fresh air to deal with such a company as yours. Such professional and a friendly bunch of people to deal with. Thank you for doing such an amazing job. We will recommend your company to anyone we hear of needing your services.”
Peter & Diane, South Geelong, VIC. February 2015
“Thank you for your prompt attention to this work and for the efficiency and courtesy of your construction team.”
Charmain, Marburg, QLD. January 2015
“I would like to thank you for the wonderful job you and your employees did at our house. You were in and out within the day and were only too happy to explain the process to us. With your assistance I can now commence on my renovations.”
Glenis, Howard Springs, NT. January 2015
“I wanted to pen a quick testimonial for your Sales Engineer, G___ and your install team, S___, R___ and S___. G___ was superb, knowledgeable with some great toys, within an hour had an action plan and even a rough cost, and didn’t get sick of my questions from quote to run up to the project. Your company’s solution came in at less than a third of the price of underpinning/screw piling and I was advised they would be done and out in half a day.
Naturally we agreed! Your installation team were a fantastic bunch of lads, you could tell straight away that they took great pride in their work, and did not once get sick of me, like a kid at Christmas, watching the process excitedly and asking incessant questions. They completed the work and were out in two and a half hours. Their clean up was also first rate. You honestly would not know they had been there.
Our slab issues appear to be resolved now, to our immense satisfaction, and we can now proceed with our renovations with a minimal delay. It was simply amazing to watch the exterior cracks closing in real time! I cannot thank you and your company enough for your innovative solution and a team which is frankly a great credit to you and your business.”
Paul, Mackay, QLD. December 2014
“Thank you for the wonderful job that you did at his property. He also said how professional the three of you were, and how you put his mind at ease, telling him every step of what you were doing. He said he would recommend Uretek to anybody after the job that you three boys did yesterday.”
Owen, Loftus, NSW. December 2014
“My job has been completed successfully thank you. Wanted to say how professional and helpful J____ has been. Standout with prompt communication and advice. Rare these days!”
Sally, Carlton, VIC. November 2014
“I would like to thank S____ and his team who came to our place to carry out the work to the best of their ability. I scored a 10 on the workers and their ability as they were very knowledgeable about what can be done and kept me up to date all day. We are all very grateful and glad to hear that it won’t sink any further and we are happy with that.”
Raylene, Wanganui, NZ. November 2014
“Uretek were engaged by T___ S___ B___ C___ to undertake the level correction of two double-story tilt slab buildings at their site, having been damaged after the series of earthquakes that hit the region from late September 2010. Uretek were able to provide a high quality engineering solution to level correct both buildings, which catered for the client’s requirements while giving price certainty with a fixed price contract. The Uretek team maintained a high standard of professionalism, site management, health and safety and delivery throughout the process and delivered their service ahead of program. I would have no hesitation in recommending Uretek and certainly using them on future projects.”
Todd, Christchurch, NZ. September 2014
“Thank you again for the terrific service provided by Uretek through D___ and his team headed by A___.”
Airini, Auckland, NZ. July 2014
“Uretek had been engaged by Christchurch City Council following a competitive tender process to undertake the re-levelling of the 30,000 tonne Christchurch Art Gallery Building in Christchurch, New Zealand. This building had been damaged by the February 2011 Christchurch earthquake and had undergone 150mm of differential settlement.
Uretek’s proposal involved a highly innovative solution incorporating grouted subsoil columns and high pressure injection of quick set grout to produce the lifting pressures required. The solution proposed was identified as the most reliable system to achieve the type of foundation lifting and also incorporating the highest degree of lift control and lowest risk of secondary damage.
The building re-levelling has since been successfully completed with the programmed timeframe achieving 150mm of differential lift with minimal secondary cracking. The scale and complexity of this re-levelling project was significant. This remarkable result demonstrates the experience, technology and skill Uretek bought to this project. They have been a great team to work with. We would have no hesitation working with Uretek on similar projects.”
Stephen, Christchurch, NZ. June 2014
“The school’s engineers judged that Mainmark’s solution has signiﬁcantly reduced the chance of liquefaction or settlement of this building in future earthquakes.”
Girls' School, Christchurch, NZ. JUNE 2014
“M______, K___ & B____ were fantastic and I am very happy with the outcome, you have a great team working with you. Thanks for all your help.”
Katrina, Cootamundra, NSW. April 2014
“I would just like to THANK YOU and pass on my congratulations to S____ for her knowledgeable and informative customer service. She took the time to talk through my issues, was really helpful and very professional. It was a complete pleasure to speak with her, and I can certainly say that as a first point of contact for new client enquiries, you can do no better.”
Diane. April 2014
“I just wanted to write a special thanks to all of you at Uretek, and I hope that you will please pass on my thanks to S____ , P____ and P____. I really appreciate them ringing me on the day to let me know when they would be arriving, and then from arrival to departure they were terrific….they kept me informed without overwhelming me with technical stuff, nothing surprised them, nothing was beyond them .. they just calmly did the job and I really appreciated that.”
Margaret, Clifton Hill, VIC. February 2014
“Just a quick email to thank you for your advice and assistance with the job at Cambewarra. Special thanks to M_____ and M___. They did a great job and I have to say they are a credit to your company. We are completely satisfied with the work undertaken and we have passed this on to Council.”
Rob, Cambewarra, NSW. January 2014
“Thank you so much for great customer service. D____ contacted us promptly and was extremely helpful. It is not often these days that you get such great customer service, A1.”
Jim, VIC. August 2013
“Just would like to say the guys did a very good job here with my house, closing many of the gaps up well, and lifting the house well; as well as stabilising it also. They got here at the time you specified and got through the job very well whilst explaining to me what they were doing when I asked a question. Definitely recommend Uretek to anyone else.”
Gary, Parrakie, SA. June 2013
“Thank you for your prompt response to my enquiry. Your Area manager had analysed my problem and was very helpful to alleviate my concerns as well offer me good advice. Good customer service, I will recommend you to all who require your service.”
Peter. May 2012
“I recently had P__ come to our home to advise on a swimming pool fix, where the slab had collapsed and some frameless glass panels had been broken. The original (reputable) landscaper had gone bust and the job had caused me considerable grief. The quote was done and a few days ago, 3 of your personnel arrived at my home to perform a small miracle. They were extremely professional, enthusiastic and determined to fix my problem. They managed to raise the slab by 87mm and brought a glass panel back to perfect level! All without any mess or damage to my property. They were a credit to your company and your product. I would like to thank Uretek for the wonderful service and let the managers know what great employees you have here in Melbourne.”
Andy, Wonga Park, VIC. December 2011
“Your team of workers came and worked on my house last Wednesday. I just wanted to say that throughout the process, all of your people were outstanding. From the beginning when S___, very politely, phoned me to remind me of the appointment, through to M___ and his team doing the work and being exceptionally careful to minimise dirt and disruption, and then ensuring at the end that everything was replaced properly – they were all outstanding. Thank you very much, and please, pass my thanks to the great people you have working at Uretek. You must be very proud of them.”
Jonathan, Red Hill, ACT. November 2010
“Just like to thank your team for the efforts last weekend in remediating the transformer support slab at G___ M___. The guys did an excellent job and worked in well with the other teams on the site to ensure all tasks were executed in a safe and professional manner.”
Mick, Rooty Hill, NSW. November 2010
“To S___: Just saying THANK YOU for all your help in organising the Uretek fellow to fix my mum’s home. It was very much appreciated and so was your thoughtfulness. You also seem to be a VERY cheery person! Thank you for your help and kindness. With kindest regards, from Louise.”
Louise, Bowral, NSW. March 2010
“Just a quick note to say how delighted I am with the terrific job done by A___ and his crew last weekend in levelling a section of my workshop/studio floor. The work was carried out with great efficiency, skill and friendly service. Thanks again for your and team’s assistance.”
Ingo, NSW. November 2010