“I’m a Sales Director for a publicly listed US software company so I know a thing or two about good customer experience. I was incredibly impressed by R__ today. He essentially walked in my door and said that from reading the engineering report I’d provided and his initial look at the building, he didn’t believe that we needed your services. He then spent nearly 40 minutes looking at the various issues we are facing and gave us his practical, honest advice about how we should approach things.
I won’t bother you with the details, but I was seriously grateful for his time and everything he said makes total sense. Although we won’t need your services in the near term, I will have no hesitation in coming back to Mainmark if things change. As someone who has spent 30 years selling a variety of services, it’s always great to meet someone who knows their stuff and is just focussed on helping the customer.”