Thank you for registering your interest in a FREE Virtual Site Inspection.

Whilst we endeavour to get in touch, please send us any photos, engineer reports or other documents in relation to the problem. You will receive an email shortly, please reply to the email and attach them.

Also, in preparation for the virtual site inspection, please ensure that you have a device that supports any of the following applications: Zoom, Skype, WhatsApp, or Facetime.

Additionally, for the virtual site inspection to be conducted quickly and smoothly, it would be useful if you could have some of the following information available for the affected property:

  • Site photos and drawings
  • Engineers or builders report
  • Are there any wall cracks internally/externally?
  • Doors and/or windows jamming?
  • Details of the wall cladding type (brick veneer, timber weatherboard, plaster, concrete etc.)
  • Are there existing internal/external piles?
  • Is the foundation concrete?

If you have any further questions or comments, please feel free to visit our FAQ section or contact our customer support representatives on:

1800 623 312 (AUS) or 0800 873 835 (NZ).